52nd LISBON Global Congress on E-Business, E-Commerce & E-Governance (LEBCG-26)

LEBCG-26


International Business Business, Economics & Management (General) E-commerce



Call for papers/Topics



Full Articles/ Reviews/ Shorts Papers/ Abstracts are welcomed in the following research fields:



1. E-Commerce (Electronic Commerce)



Focus: The buying and selling of goods and services over the internet.





  • Business Models





    • B2C (Business-to-Consumer): Retail sites like Amazon.




    • B2B (Business-to-Business): Wholesale platforms like Alibaba.




    • C2C (Consumer-to-Consumer): Marketplaces like eBay or Poshmark.




    • C2B (Consumer-to-Business): Freelance platforms or influencer marketing.






  • Revenue Models





    • Dropshipping and Inventory-led models.




    • Subscription commerce (SaaS and physical boxes).




    • Affiliate marketing and Ad-based revenue.






  • E-Commerce Logistics & Operations





    • Last-mile delivery and supply chain visibility.




    • Payment Gateways: Encryption, digital wallets, and "Buy Now, Pay Later" (BNPL).




    • M-Commerce (Mobile Commerce): App-based shopping and responsive design.







2. E-Business (Electronic Business)



Focus: The transformation of internal and external business processes using ICT.





  • Internal Business Processes





    • ERP (Enterprise Resource Planning): Integrating finance, HR, and manufacturing.




    • KM (Knowledge Management): Digital repositories and internal collaboration tools.




    • E-Procurement: Digitizing the corporate purchasing cycle.






  • External Business Processes





    • CRM (Customer Relationship Management): Data-driven customer retention and support.




    • SCM (Supply Chain Management): Real-time tracking and automated restocking.






  • E-Business Infrastructure





    • Cloud Computing (IaaS, PaaS, SaaS).




    • Business Intelligence (BI) and Big Data Analytics.




    • Enterprise Application Integration (EAI).







3. E-Governance (Electronic Governance)



Focus: Using ICT to improve government services, citizen engagement, and internal administration.





  • Interaction Models





    • G2C (Government-to-Citizen): Online tax filing, passport applications, and voting.




    • G2B (Government-to-Business): Digital licensing, e-tendering, and corporate compliance.




    • G2G (Government-to-Government): Data sharing between federal and local agencies.




    • G2E (Government-to-Employee): Digital payroll and training for civil servants.






  • Strategic Objectives





    • e-Democracy: Online consultations and digital town halls.




    • Open Data Initiatives: Making public data accessible for transparency and innovation.




    • Smart Cities: Using IoT for urban management (traffic, waste, energy).






  • Digital Inclusion





    • Bridging the Digital Divide.




    • Multilingual interfaces and accessibility standards.







4. Interrelated Cross-Cutting Topics



These topics apply to all three domains and represent the "connective tissue" of the digital economy.



Security and Legal Frameworks





  • Cybersecurity: Firewalls, SSL/TLS, and DDoS protection.




  • Data Privacy: Compliance with regulations like GDPR or CCPA.




  • Electronic Signatures: Legal validity of digital contracts (e.g., DocuSign).




  • Intellectual Property: Managing copyrights and patents in a digital space.





Technological Enablers





  • Blockchain: Decentralized ledgers for transparent supply chains (E-Business) and secure voting (E-Governance).




  • Artificial Intelligence: Chatbots for customer service (E-Commerce) and predictive policing/analytics (E-Governance).




  • The Internet of Things (IoT): Smart inventory (E-Business) and infrastructure monitoring (E-Governance).





Socio-Economic Impact





  • Disintermediation: Removing the "middleman" in both trade and government services.




  • Digital Payments: The shift toward a cashless society.




  • Sustainability: The environmental impact of server farms vs. the carbon reduction of paperless systems.