47th ISTANBUL World Congress on E-Business, E-Commerce and E-Governance (EBECEG-26)

EBECEG-26


International Business Business, Economics & Management (General)



Call for papers/Topics



Full Articles/ Reviews/ Shorts Papers/ Abstracts are welcomed in the following research fields:



1. E-Business 



E-Business refers to the use of digital technology and the internet to execute all business processes, including internal operations and external relations.





  • Core Components:





    • E-Procurement: Digital sourcing and purchasing of supplies.




    • Enterprise Resource Planning (ERP): Integration of back-office functions like finance, HR, and manufacturing.




    • Customer Relationship Management (CRM): Managing interactions and data throughout the customer lifecycle.




    • Supply Chain Management (SCM): Digital coordination of the flow of goods from raw materials to the end user.






  • Internal Operations:





    • Knowledge Management: Internal wikis and digital training.




    • Employee Collaboration: Intranets, video conferencing, and project management tools.




    • Business Intelligence (BI): Using big data and analytics for strategic decision-making.






  • Infrastructure & Security:





    • Cloud computing and hosting models.




    • Electronic Data Interchange (EDI) standards.




    • Cybersecurity frameworks (firewalls, encryption, and access control).







2. E-Commerce 



E-Commerce is a subset of E-Business that focuses specifically on the buying and selling of goods and services over the internet.





  • Business Models:





    • B2B (Business-to-Business): Wholesale trade (e.g., Alibaba).




    • B2C (Business-to-Consumer): Retail e-tailing (e.g., Amazon).




    • C2C (Consumer-to-Consumer): Peer-to-peer marketplaces (e.g., eBay).




    • C2B (Consumer-to-Business): Freelance services or crowdsourcing (e.g., Upwork).




    • DTC (Direct-to-Consumer): Manufacturers selling directly via their own websites.






  • Revenue Models:





    • Subscription-based (Netflix).




    • Transaction fees (PayPal).




    • Advertising and Affiliate marketing.




    • Freemium models.






  • The Trade Cycle:





    • Pre-Sales: Search and negotiation.




    • Execution: Order placement and delivery logistics.




    • Settlement: Invoicing and payment processing (E-wallets, UPI, Gateways).




    • After-Sales: Customer support and returns.






  • Emerging Trends:





    • M-Commerce: Mobile-first shopping and apps.




    • Social Commerce: Selling via Instagram, TikTok, or Facebook.







3. E-Governance 



E-Governance is the application of IT to simplify government processes, improve service delivery, and increase transparency for citizens and businesses.





  • Interaction Models:





    • G2C (Government-to-Citizen): Paying taxes online, license renewals, and public records.




    • G2B (Government-to-Business): E-tendering, permits, and digital corporate filing.




    • G2G (Government-to-Government): Data sharing between different departments or local vs. national authorities.




    • G2E (Government-to-Employee): Managing civil service payroll, training, and internal HR.






  • Levels of Implementation:





    • Information/Broadcasting: One-way communication (government websites).




    • Interaction: Two-way communication (emailing officials, downloading forms).




    • Transaction: Financial exchanges (paying fines or utilities).




    • Transformation/Participation: E-voting and digital town halls.






  • Key Challenges:





    • The Digital Divide: Ensuring equitable access for all socioeconomic groups.




    • Data Privacy: Protecting sensitive citizen information.




    • Interoperability: Making sure different government systems can "talk" to each other.